Lenovo issues driver and firmware updates for ThinkPads with faulty USB-C ports
Reported today on TechSpot
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Lenovo issues driver and firmware updates for ThinkPads with faulty USB-C ports
Affected systems list includes dozens of models from 2017 to 2024
What just happened? Lenovo seems to be having a widespread issue with Thunderbolt Controllers on its Thinkpad line-up of laptops and has put up a support page containing fixes for its affected machines, including variants of the X1 Carbon, X1 Yoga, T-series, and the P-Series mobile workstations.
If you own a ThinkPad laptop that’s experiencing connectivity issues over its USB-C port, chances are that it suffers from a corrupted firmware issued by the company in August last year.
Initially reported by Notebookcheck, the problem seems exclusive to ThinkPads with Thunderbolt 3 support over USB-C and users might observe one or more of the following symptoms:
USB-C port not working
Intel Thunderbolt controller not visible in the OS/Device Manager
USB-C or Thunderbolt docking stations not visible or having connectivity problems
HDMI output not available
System battery not charging with a USB-C power adapter connected to the USB-C port
Intel Thunderbolt pop-up error message
Intel Thunderbolt safe mode error message
BIOS Thunderbolt communication error or hang during POST
The company notes that these symptoms may occur after 6 to 12 months of typical usage.
USB-C debuted on the ThinkPad series in 2017
In addition to these, Lenovo has posted the list of affected systems on its support page (38 variants in total) and tabulated the driver and firmware packages for users to download.
It also recommends that “the Driver Package (Intel Thunderbolt software) be installed first, followed by the Firmware Package (Intel Thunderbolt firmware) second,” while use